Latest Articles


20 Questions About Live Chat posted by Velaro on December 2nd, 2009

Velaro, one of the leaders in live chat technology, discusses how companies are using live chat to increase conversion rates, decrease shopping cart abandonment, and keep customers happy.

7 Tips for Increased Click-to-Chat Lead Generation posted by Velaro on December 1st, 2009

You're ready to go. You have your Velaro live chat account, you've seen the demo, had a free training session with our experts and now you want to start chatting with your customers. We're right there with you! Chat is great, and we use it 24/7. Here are a few tips we've written down to make your live chat experience as successful as possible.